What is the primary role of a care coordinator in a primary care setting?

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In a primary care setting, the primary role of a care coordinator is to facilitate communication between patients and healthcare providers. This function is crucial because it ensures that the necessary information flows smoothly between all parties involved in a patient's care, including doctors, nurses, specialists, and the patients themselves. Effective communication is key to enhancing patient understanding of their health conditions, treatment options, and follow-up care. Care coordinators help patients navigate the healthcare system, schedule appointments, and understand their care plans, which can ultimately lead to better health outcomes and a more streamlined care process.

The other roles involve direct medical actions or specialized tasks that do not align with the core responsibilities of a care coordinator. Providing direct medical care, managing pharmacy prescriptions, and conducting physical examinations are all tasks typically performed by healthcare providers and do not encompass the broader, organizational focus of a care coordinator. Their role is more about the management of care pathways and ensuring that patients receive cohesive support throughout their healthcare journey.

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